When you place an order with CalacattaTile.Com, your order is finalized once it is submitted and is transferred to our warehouses to be prepared for shipment. Because of this, we cannot change an order after it is submitted. While we can't change your order, there are other options.
We offer free of charge cancellation within 24 hours from the time the order was placed You can cancel your order within 24 hours’ time frame before your order reaches our warehouse for processing. You can cancel your order during that time frame. Simply email to email@example.com or call at toll free 1 833 422 8453
If you want to add another item to your order, you can place a separate order for that item.
If you wanted to remove an item from your order, our return process makes it easier than ever to set up and manage your return from start to finish.
If you decide to cancel the order after 24 hours since order placement, there will be a cancellation fee of 25% of the order amount.
There are no cancellations, after the shipment has left the warehouse.